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Frequently Asked Questions

Frequently Asked Questions

  • 1. What products do you offer ?

    We offer a wide range of beauty products, including skincare, makeup, haircare, fragrance, and body care items. Our inventory includes popular brands and carefully curated products to meet various beauty needs.
  • 2. Are your products cruelty-free and ethically sourced?

    Yes, we prioritize ethical practices and strive to offer products that are cruelty-free and ethically sourced. We are committed to supporting brands that share our values.
  • 3. Can I return or exchange products if I'm not satisfied?

    We want you to be completely satisfied with your purchase. If for any reason you are not happy with your product, we offer a hassle-free return and exchange policy within a specified period. Please refer to our Returns and Exchange Policy for more details.
  • 4. Do you have a newsletter to keep customers informed about promotions and new arrivals?

    Yes, we have a newsletter that keeps our customers updated on the latest promotions, new product arrivals, and exclusive deals. You can subscribe to our newsletter on our website.
  • 5. Are there any exclusive offers for first-time customers?

    Yes, we often have special offers and discounts for first-time customers. Keep an eye on our website or social media platforms for exclusive deals tailored for new shoppers.
  • 6. Are your perfumes authentic?

    Absolutely! We source all our perfumes from reputable manufacturers and authorized distributors, ensuring that they are 100% authentic and of the highest quality.
  • 7. What payment methods do you accept?

    We accept various payment methods, including credit cards (Visa, Mastercard, American Express), and debit cards. Additionally, we may offer online payment options for your convenience.
  • 8. Do you offer international shipping?

    Currently, we only offer shipping within the country. However, we may have plans to expand our shipping options in the future. Please check with our staff for any updates.
  • 9. Can I track my order status?

    Yes, you can track your order status. Once your order is shipped, we will provide you with a tracking number via email or SMS to monitor your package's progress
    If you have any further questions or concerns not covered in this FAQ, don't hesitate to reach out to our customer support team, who will be happy to assist you.
    Happy shopping!
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